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| Q:
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Who
is eligible? |
A:
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Persons who can
claim residence outside the European Union, who are 18
years of age or older, and have had a valid drivers license
for at least one year qualify for a tax-free short-term auto
lease. No maximum age limit applies. Tourists
qualify for up to 170 days. Students and educators typically
qualify for up to 355 days, as do certain employees
undertaking a limited engagement in Europe. |
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| Q:
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Do I need an international driver's license? |
A:
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Many countries require of you,
the foreign driver, no license apart from your domestic drivers license.
However, Austria, Bulgaria, the Czech Republic, Italy, Portugal, and Spain
do, by law at least, require non-Europeans to carry an International Driving
Permit (IDP) along with their domestic license. Bulgaria and the Czech
Republic require all foreign drivers to carry an IDP.For more information,
check with your local auto club (AAA, CAA…).
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| Q:
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Who can drive the car? |
A:
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The driver must be at least 18
years old and hold a current driver's license valid for all the countries in
which he/she intends to drive. Apart from the holder of the vehicle
registration document [i.e. you the person in whose name the vehicle is
registered], only the spouse, the co-habitee (with documentary proof of
living together, or an affidavit , and direct ascendants and descendants if
they satisfy the necessary conditions to benefit from the same TT regime may
drive the vehicle. |
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| Q:
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Where
can I pick up and return the car? |
A:
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Amsterdam, Avignon, Barcelona,
Biarritz, Bordeaux, Brest, Brussels, Calais, Frankfurt, Geneva, Lisbon,
London, Lyon, Madrid, Marseille, Milan, Montpellier, Munich, Nantes, Nice,
Paris 16th district, Paris CDG, Paris Orly, Pau, Perpignan, Porto, Rennes,
Rome, Santiago de Compostella, St. Louis Mulhouse, Strasbourg, Toulouse,
Vigo, Zurich.. |
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| Q:
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Who can pick up the vehicle? |
A:
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Apart from the person in whose
name the registration document is issued, only the spouse, the co-habitee,
the direct ascendants and descendants covered by the same temporary transit
authorization are allowed to pick up the vehicle. They must be able to
provide an authorization signed by the main beneficiary. |
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| Q:
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What do they mean by fully comprehensive insurance? |
A:
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The insurance, warranty and
assistance are all included in the price of a lease. The insurance —
consisting of civil liability and zero-deductible collision, theft,
vandalism, fire, and act-of-God coverage — and the factory warranty are
included [more info].
The insurance is effective no matter who is driving, provided the vehicle is
being driven within the geographic domain of the insurance. Likewise
24/7 multi-lingual roadside assistance is included [more
info]. |
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| Q:
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Which countries are covered? |
A:
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The countries
in which this insurance is effective consist of the following:
ANDORRA, AUSTRIA, BELGIUM, BOSNIA, BULGARIA, CROATIA,
CZECH REPUBLIC, CYPRUS, DENMARK, ESTONIA, FINLAND, FRANCE, GERMANY, GIBRALTAR, GREECE, HUNGARY, ICELAND, IRELAND, ITALY, LATVIA, LIECHTENSTEIN, LITHUANIA, LUXEMBURG, MACEDONIA, MALTA, MONACO, MOROCCO, NORWAY, NETHERLANDS, POLAND, PORTUGAL, ROMANIA, SERBIA, MONTENEGRO, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN, SWITZERLAND, SAN MARINO, TUNISIA, TURKEY, UNITED KINGDOM, VATICAN CITY.
This list is accurate as of June 30, 2008 but is subject
to change. |
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| Q:
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Are my personal belongings insured? |
A:
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Yes your personal belongings are
insured up to 840 Euro in case of accident, burglary or fire with
presentation of the receipts. Excluding fur, electronics, jewelry and
monetary goods. |
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| Q:
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Can I add accessories such as child seat or roof rack? |
A:
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You can choose to purchase outright the
following accessories: child seat(s) (required for children
under 10 years of age). Unfortunately we do not offer roof
rack but we have 3 models already equipped with roof bars:
Clio Estate Station Wagon, Megane Estate Station Wagon and
Laguna Estate Station Wagon. Such items will cost extra and
you will own them outright. The different options will appear
at the time your reservation request |
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| Q:
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Fuel or Diesel? |
A:
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In most European
countries the price of diesel is about 20 percent less than that
of gasoline. In the UK and Spain, however, diesel costs
virtually the same as gasoline; in Ireland it costs about 15
percent less. In Switzerland and Slovenia, diesel is more
expensive than gasoline....Keep in mind that diesel engines are
about 30 percent more efficient than gasoline engines. Therefore
in most countries you end up saving about 40 percent on your
fuel costs if you drive a diesel rather than a gasoline-powered
vehicle. |
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| Q:
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Can I buy the vehicle? |
A:
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If
you'd like, you can purchase your vehicle at the end of your
lease. All you have to do is contact Paris at the relevant phone
number listed in the Traveling Instructions booklet (provided in
the vehicle) at least 8 days prior to the termination of your
lease. The manufacturer will arrange for 2 weeks worth of
temporary registration and insurance (appending to the end of
your lease duration) while further assisting you in regard to
financing.
You may also buy a vehicle outright in the first place.
That vehicle may happen to come with certain bells and whistles
which are not guaranteed features of the model in terms of the
short-term leasing contract. |
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| Q:
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When should I make my reservation? |
A:
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We would suggest
you place your order at least thirty days before the planned pick-up date.
However, it may be possible to arrange more urgent pick ups ($20 rush charge
will apply).
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| Q:
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I need a car right away. Can you help? |
A:
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Online Eurodrive
reservations require three weeks preparation. But call one of
our travel consultants at (888) 532-1221
between 9:00AM and 5:00PM Eastern. If we can't arrange a rush
job, our association with a world renowned car rental company
will allow us to arrange a conventional car rental for you. |
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| Q:
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Payment procedure |
A:
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A $300
deposit is required in order to place your reservation. The
remaining balance is due 30 days prior to pick up date. If your
pick up date is in less than 30 days, the full amount of your lease
is required. |
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| Q:
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Changes/refund |
A:
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If you cancel more
than thirty days prior to your pick-up date, Renault USA will refund your US
$300 deposit. If you cancel within thirty days of your pick-up date, Renault
USA will refund your entire payment minus the US $300 deposit. You can
make up to 2 changes without any charges, thereafter, there is a fee of $500
per change. You can also make changes regarding your drop off location or
the length of your lease (additional day charge will be calculated on the
basis of Renault Paris general contract extension price list) while abroad
by contacting Renault headquarters in Paris DIRECTLY. |
| RenaultUSA: |
Telephone: |
(800) 221-1052, (212)
730-0676 |
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FAX: |
(212) 730-0706 |
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Address: |
8 West 38th Street (5th Fl.)
New York, NY 10018 |
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E-mail: |
sales@RenaultUSA.com |
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